Trust & Telemetry
Last Updated: November 1, 2026
This page lists every network service the ScreenKite Mac app talks to, what each one receives, and how you turn it off. Your recording and project files stay on your Mac and are never uploaded. Window video replay (below) can show what is visible in ScreenKite's own windows, including a recording open in the editor; no other service receives recording content.
The privacy switch
Settings › General › Privacy › Disable third-party telemetry stops Google Firebase (Analytics and Crashlytics) and Statsig. No connection to those companies is opened. Feature flags and launch notices fall back to built-in defaults. It takes effect after you restart the app.
You can turn off all third-party analytics with this one switch. Services we run ourselves (crash reports, product analytics, window video replay, and growth analytics) have no switch. That whole stack is ours: the data goes only to servers we operate and never to another company.
Every connection
| Service | Purpose | What it receives | How to turn it off |
|---|---|---|---|
| Sentry (self-hosted by us) sentry.rockiestar.com | Crash, hang, and performance reports so we can fix bugs. | Stack traces, app version, macOS version, a random installation id, IP address. | Always on. It is our own server, not a third party. |
| Google Firebase Analytics and Crashlytics firebase.googleapis.com and related Google hosts | Feature usage and crash statistics. | Events such as “export finished”, device model, app version, installation id. | Settings › General › Privacy › “Disable third-party telemetry” |
| Rust-Hog product analytics (self-hosted by us) rusthg-api.rockiestar.com | Product analytics, so we know which features work. | Feature usage events, app version, installation id. No recording content. | Always on. It is our own server, not a third party. |
| Window video replay (run by us) Feedback Central on screenkite.com | A short video of the app’s own windows, so we can see what went wrong when you report a problem. | Video of ScreenKite’s own windows only, never other apps. Anything visible in those windows, such as a recording open in the editor, can appear in it. Recording files themselves are never uploaded. | Always on. It is our own service, not a third party. |
| Statsig api.statsig.com and related Statsig hosts | Feature flags, remote configuration, launch notices, and A/B tests. | Installation id, app version, feature exposure events. | Settings › General › Privacy › “Disable third-party telemetry” |
| GTM Easy growth analytics (run by us) gtmeasy.com | Our own attribution of downloads and purchases to campaigns. | Installation id and click ids from links you opened. No recording content. | Always on. It is our own service, not a third party. |
| Update check (Sparkle) downloads.screenkite.com | Finds new app versions. | App version, macOS version. | Always on. It is how you get security fixes. |
| License, sign-in, and account screenkite.com | Activates your license and signs you in. | License key or account email, app version. | Only when you activate a license or sign in. |
Why our own telemetry stays on
Crash reports, hang reports, and usage data are the main way we find and fix bugs. We run those servers ourselves so the data does not go to a third company. “Disable third-party telemetry” stops every service run by another company, including Google Crashlytics.
Removing your data
If you have concerns, you can delete your account in Account Settings. To also erase the crash reports and analytics we hold about you, email [email protected] and we will remove them.
Questions
Email [email protected] with any question. We will answer it and protect your information. The full policy is at screenkite.com/privacy.
Need special privacy terms for your company? Contact our sales team at [email protected] or see ScreenKite Enterprise.